Unbiased Hosting.com Reviews by 1,220 Real Customers & HostDean experts

Hosting.com, rebranded from A2 Hosting, is a premier web hosting provider with over two decades of expertise. Offering a diverse suite of web hosting solutions, including shared, reseller, VPS, and WordPress hosting, it caters to a wide range of customers, from newbie bloggers to e-commerce businesses. Renowned for its "Turbo Servers" that deliver up to 20x faster page loads, hosting.com ensures exceptional performance, reliability, and security with a 99.9% uptime commitment and 24/7 expert support. Combine that with Hosting.com's strategically located data centers in the US, Europe, and Asia, with an option to select where your website is hosted, and you get a strong web host for a thriving online presence.

4.8
Outstanding
1.18K 40
Performance
4.8
Reliability
4.8
Pricing
4.7
Support
4.7
Features
4.8

Server Locations

  • Flag of India Mumbai
  • Flag of Singapore Singapore
  • Flag of Australia Sydney
  • Flag of Great Britain London
  • Flag of Germany Frankfurt
  • Flag of Mexico Mexico City
  • Flag of United States Dallas
  • Flag of United States Buffalo
  • Flag of Canada Toronto

Hosting.com, rebranded from A2 Hosting, is a premier web hosting provider with over two decades of expertise. Offering a diverse suite of web hosting solutions, including shared, reseller, VPS, and WordPress hosting, it caters to a wide range of customers, from newbie bloggers to e-commerce businesses. Renowned for its "Turbo Servers" that deliver up to 20x faster page loads, hosting.com ensures exceptional performance, reliability, and security with a 99.9% uptime commitment and 24/7 expert support. Combine that with Hosting.com's strategically located data centers in the US, Europe, and Asia, with an option to select where your website is hosted, and you get a strong web host for a thriving online presence.

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Hosting.com Pros & Cons

Hosting.com Strengths and Key Limitations Unveiled by HostDean Experts

Hosting.com Pros

Where Hosting.com Knocks it Out of the Park

  • 👍

    Exceptional speed with Turbo Servers (up to 20x faster)

    Hosting.com delivers fast hosting with LiteSpeed web servers, SSD storage, and a free Redis cache layer.

  • 👍

    Hosting.com introductory prices are cheap.

  • 👍

    hosting.com offers reliable performance with a 99.9% uptime guarantee.

  • 👍

    Responsive 24/7 customer support via multiple channels

  • 👍

    User-friendly interface for easy management

  • 👍

    hosting.com offers a free domain name with annual shared hosting plans

  • 👍

    Global data centers across four continents ensure low latency.

  • 👍

    Managed WordPress hosting with optimized performance

  • 👍

    Hosting.com will migrate your website for free

  • 👍

    Offers 30-day money-back guarantee

Hosting.com Cons

Where Hosting.com Misses the Mark

  • 👎

    Renewal prices can be significantly higher than introductory rates

  • 👎

    The disk space quotas on shared hosting plans are somewhat low

  • 👎

    Occasional reports of longer wait times for support during peak periods

  • 👎

    hosting.com does not offer bare-metal dedicated servers

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Hosting.com Expert Review

Detailed Hosting.com Review & Analysis by HostDean Experts

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Hosting.com Review: Fast Web Hosting with Turbo Servers!

»

Hosting.com Review Overview

4.7

Hosting.com (formerly A2 Hosting) has established itself as a powerhouse in the web hosting industry. The American hosting provider offers speed, reliability, and comprehensive features that cater to a wide range of users, from beginners to experienced developers.

Since its founding in 2003 by Bryan Muthig as A2 Hosting, the company has built a reputation for delivering high-performance hosting solutions, particularly with its innovative “Turbo Servers” that promise up to 20 times faster page loads than other hosts. This technology is a game-changer for websites that require swift loading times to enhance user experience and search engine rankings.

One of the standout features of Hosting.com is its commitment to speed and performance. The Turbo Servers utilize the latest hardware and software optimizations, including the QUIC protocol, NVMe solid-state drives, and fewer users per server, ensuring that websites load quickly and efficiently. This is particularly beneficial for e-commerce sites, blogs, and any online platform where speed directly impacts user engagement and conversion rates. Independent tests and Hosting.com user reviews consistently praise the company for its exceptional speed, with many reporting significant improvements in their site’s performance after switching.

Reliability is another cornerstone of Hosting.com’s service offering. With a 99.9% uptime guarantee, the company ensures that websites remain accessible to visitors around the clock. This level of reliability is crucial for businesses that depend on their online presence for revenue and customer interaction. Hosting.com’s infrastructure includes multiple data centers across the globe, in locations such as Dallas and NY (US), Toronto (CA), London (UK), Frankfurt (Germany), Mumbai (IN), Sydney (AU), and Singapore, allowing users to choose the server location that best suits their audience’s geographic distribution, which reduces latency for websites with international users.

In terms of features, Hosting.com offers a rich set of tools and services that make it a versatile choice for various hosting needs. For shared hosting, users get access to a user-friendly control panel that simplifies website management. They also have a cPanel hosting service powered by the well-known control panel, but it comes at a higher price. The company also provides managed WordPress hosting, which includes automatic WP updates, staging environments, and optimized performance for WordPress sites.

Top Hosting.com features

If you need more power and control over your hosting account or environment, VPS plans and dedicated server hosting options are available, with the flexibility to choose between managed and unmanaged plans. Additionally, Hosting.com offers reseller hosting powered by cPanel and WHM, allowing you to sell their hosting services under your own brand, and they even offer a free WHMCS license to help you manage your clients’ billing accounts.

Security is a top priority at Hosting.com, with features like free malware scans and protection on all plans. Additionally, if you buy a managed dedicated server or VPS hosting plan from Hosting.com, you will get Imunify360 preinstalled for free on it. The company also provides free Let’s Encrypt SSL certificates to secure websites and ensure data privacy. If you are a WordPresser, there’s an optimized WordPress plugin that enhances your site’s security and performance. These security measures are essential in today’s digital landscape, where cyber threats are increasingly sophisticated.

Customer support at Hosting.com is available 24/7 through various channels, including live chat, phone, and email. While some users have mentioned that initial support interactions may involve a wait, the support team is generally praised for being responsive and effective. Additionally, the company provides a comprehensive knowledge base and video guides, which can be extremely helpful if you’re someone like me who prefers to find solutions on their own.

Hosting.com pricing is competitive from my POV, especially considering the performance and features offered, except for the allowed disk storage, which I think should be increased a bit. Shared web hosting plans start as low as $1.99 per month, while VPS plans begin at $4.99 per month for unmanaged servers, and the price goes up to $33 if you want a managed server.

Dedicated servers, naturally, are more expensive, ranging from $199.99 to $599.99 per month. There’s also a 30-day refund policy, allowing you to try the provider’s services risk-free. It’s worth noting that while introductory prices are attractive, renewal rates can be higher (a common practice in the industry), so it’s important to review the terms carefully. You can also use Hosting.com coupons and voucher codes we regularly publish on HostDean to save on your purchases.

At HostDean, we’ve conducted extensive tests on Hosting.com’s services, and our findings align with the positive feedback from users and industry experts. Our performance tests show that Hosting.com’s Turbo Servers deliver on their promise of exceptional speed, with load times significantly faster than many competitors. Additionally, our reliability checks confirm that Hosting.com meets its 99.9% uptime guarantee, making it a dependable host. Overall, Hosting.com is an excellent choice if you’re seeking high-performance web hosting with a focus on speed, reliability, and comprehensive features.

Rating Breakdown

Our team of hosting experts has rigorously tested and evaluated Hosting.com using HostDean’s standardized rating methodology. By analyzing critical areas including performance, reliability, pricing, features, and customer support, we assign unbiased ratings out of 5 stars. These scores provide a clear snapshot of Hosting.com’s strengths and overall value, making it easier to determine whether it’s the right hosting provider for your needs.

Criteria Rating Why did we give this score?
Performance 4.8

Hosting.com excels in performance, particularly with its Turbo Servers that offer up to 20x faster page loads. This is crucial for websites where speed impacts user experience and SEO rankings. Our tests at HostDean and hosting.com's user reviews consistently highlight the exceptional speed provided by the A2 Hosting successor, making it a top choice for performance-oriented users.

Reliability 4.7

Hosting.com guarantees 99.9% uptime, an industry standard, but our own tests at HostDean and real Hosting.com customer reviews suggest even better performance. With data centers in multiple continents and strong infrastructure, it keeps websites accessible and efficient, even during high traffic.

Pricing 4.6

Hosting.com offers competitive pricing, especially for its introductory rates, but renewal prices can be higher than some competitors. The value for money is excellent, given the performance and features provided, but you should be aware of the price increases upon renewal.

Support 4.6

Hosting.com offers round-the-clock customer support via live chat, phone, and email. Though wait times can occur, the support team is typically prompt and effective. Its extensive knowledge base and video tutorials provide robust self-service solutions for common problems.

Features 4.8

We rated Hosting.com 4.7 for its robust features, including free SSL certificates, staging sites, daily backups, a free domain with annual plans, and an enhanced control panel for seamless management. Turbo Servers deliver outstanding performance, with optimized environments for popular CMS platforms. However, accessing some advanced features may require upgrading to higher-tier plans.

Hosting.com Performance

Our expert's take on Hosting.com performance.

4.8

When it comes to web hosting, performance is king, and Hosting.com delivers in spades. The company’s signature Turbo Servers are designed to provide lightning-fast speeds, powered by LiteSpeed web server and utilizing cutting-edge technology like the QUIC protocol, NVMe SSDs, REDIS Cache, and optimized server configurations. These servers can handle up to 20 times more requests per second than standard hosting, resulting in significantly faster page load times.

For example, a website hosted on a Turbo Server can load in under a second, even with complex content and high traffic. This level of performance is essential for e-commerce sites where every second of delay can lead to lost sales, or for blogs where faster load times improve user engagement and reduce bounce rates.

Performance isn’t just about speed; it’s also about consistency. Hosting.com’s infrastructure is built on a foundation of reliability, with multiple data centers around the world ensuring low latency for users regardless of their location. The company’s commitment to using high-quality hardware, such as RAID-10 storage arrays, further enhances performance by providing faster data access and better redundancy.

Every Hosting.com shared plan includes a free Redis cache layer, a robust performance-boosting feature that delivers blazing-fast website speeds by storing data in memory (RAM). At HostDean, we’re impressed that Hosting.com offers this premium-grade tool, typically reserved for high-end managed hosting services, for free, even with the cheapest $2 plan.

hosting.com Review Performance Features

For developers and tech-savvy users, Hosting.com provides advanced features like SSH access, Git integration, and support for various programming languages and frameworks. This makes it easier to build and deploy complex applications without compromising on performance. The WHG-owned company also offers optimized WordPress hosting service as well as optimized environments for other popular content management systems like Drupal, Joomla, and PrestaShop, ensuring that these platforms run at their best.

In terms of real-world performance, Hosting.com (A2 Hosting) has received accolades from various web hosting review platforms, including HostDean. Our test at HostDean, as well as third-party speed tests, often place Hosting.com among the top performers in the industry, with average load times significantly below the industry average. Genuine Hosting.com user testimonials echo this sentiment, with many reporting dramatic improvements in their website’s speed after switching to Hosting.com.

However, while Turbo Servers are incredibly fast, they come at a premium price, particularly in the renewal rates. For users on a budget, the standard shared hosting plans still offer good performance, though not as exceptional as the Turbo options. Nevertheless, even the standard plans benefit from NVMe storage and other optimizations, ensuring that all users get a solid performance baseline.

Hosting.com’s focus on performance is evident in every aspect of its service offering. From its state-of-the-art Turbo Servers to its global data center network owned by its parent company, World Host Group, the company is dedicated to providing the fastest possible hosting experience. If you prioritize speed and performance when shopping for a web hosting service, Hosting.com is an excellent choice for you.

Hosting.com Reliability

How reliable is Hosting.com? Our insights.

4.7

Reliability is the backbone of any web hosting service, and Hosting.com takes this aspect seriously. The company provides a 99.9% uptime guarantee across all its hosting plans, meaning your websites should be up and running 99.9% of the time. This level of uptime is crucial if your business relies on its online presence for revenue, customer interaction, or brand reputation. Downtime can be costly, leading to lost sales, decreased user trust, and potential SEO penalties.

Guarantees are only as good as the company’s ability to meet them, and hosting.com (A2 Hosting) has a strong track record in this regard. The tests we did during our review of Hosting.com, as well as real user reviews of the service, report uptime numbers well above the guaranteed 99.9%, sometimes reaching 99.99% (< 5 mins of monthly downtime) or higher. This is a testament to the company’s investment in high-quality infrastructure that is now powered by its parent company’s World Host Group, including redundant power supplies, backup generators, and multiple network connections at each data center.

Hosting.com’s global data center network, as shown in the server locations section on this page, plays a significant role in ensuring reliability. With facilities in strategic locations such as the United States, the UK, Germany, and Singapore, the company can distribute user accounts and resources effectively across different locations, minimizing the impact of regional outages or network issues.

Hosting.com data centers map

Hosting.com data centers map

They also allow you to choose where your websites are hosted, which gives you the ability to host them in a data center that best serves your audience. This option, which some well-known providers like Bluehost and its sister company HostGator don’t offer, further enhances Hosting.com’s hosting reliability by reducing latency and improving page load times.

For shared hosting users, Hosting.com employs advanced load-balancing techniques to distribute traffic evenly across servers, preventing any single server from becoming overwhelmed. This helps maintain consistent performance and uptime, even during traffic spikes. VPS and dedicated hosting users have even more control over their hosting accounts, with the ability to configure resources and security settings to suit their specific needs.

In addition to hardware and network reliability, Hosting.com focuses on software stability. The company regularly updates its systems with the latest security patches and performance enhancements, reducing the risk of downtime due to software vulnerabilities or bugs. For managed plans like their managed hosting for WordPress, Hosting.com’s team of experts handles all maintenance tasks, ensuring that servers are always up-to-date and optimized.

While some companies like Pressable promise 100% uptime (except scheduled maintenance), NGL, no hosting provider can reach 100% uptime in the real world, even giants like Google and Facebook, as unforeseen circumstances like natural disasters or major internet outages can cause disruptions. That said, Hosting.com’s proactive approach to monitoring and maintenance minimizes these risks. The company provides real-time monitoring of its servers, with automated alerts and response systems in place to quickly address any issues that arise.

If you require even higher levels of reliability, Hosting.com offers dedicated server hosting with full root access, allowing for complete customization and control over the server environment. This is particularly useful for enterprises or high-traffic websites that need maximum uptime and performance. You may also want to consider a good cloud hosting service that comes with better reliability by distributing your site’s content on multiple servers.

Overall, Hosting.com’s commitment to reliability is evident in its robust infrastructure, global data center presence, and proactive maintenance practices. While no hosting provider can eliminate downtime entirely, Hosting.com’s track record and guarantees provide peace of mind for users who want their websites to be available 24/7 (or very close to that).

Hosting.com Pricing

Are Hosting.com's prices competitive? Here's our verdict.

4.6

Pricing is a critical factor when choosing a web hosting provider, and Hosting.com strikes a balance between affordability and value. The company offers a range of hosting plans to suit different budgets and needs, from shared web hosting starting at $1.99 per month to dedicated servers priced at $199.99 and above.

While these introductory prices are attractive and can even be lower if you use a Hosting.com coupon code, renewal rates can be significantly higher, sometimes doubling or tripling the initial cost. For example, a shared hosting plan that costs $2 might renew at $10 per month after the first term. However, this is not limited to Hosting.com only; almost all hosting competitors do the same, and it is an industry practice, TBH.

hosting.com Shared Hosting Pricing plans

hosting.com Shared Hosting Pricing

Despite the renewal price increases and slightly low disk space quotas, Hosting.com provides excellent value for money, particularly with its Turbo Server options, which offer unparalleled speed at a premium but reasonable cost. Additionally, Hosting.com includes many features in its base plans that other providers might charge extra for, such as free SSL certificates, daily backups, and a free domain registration with annual plans.

Hosting.com also offers add-ons like premium SSL certificates (see the pricing section below), domain privacy, and extra storage, which can increase the total cost depending on your needs. When comparing Hosting.com’s pricing to competitors, it’s generally on par or slightly higher than some budget providers, but the performance and features justify the cost.

Some shared hosting providers offer plans for less than $2 per month, such as Namecheap, MilesWeb, and Spaceship. In fact, One.com hosting currently starts at just 99 cents. However, these low-cost plans often come with limitations on storage, bandwidth, or features. Hosting.com’s plans, even at introductory prices, include generous resources (except the disk storage, in my opinion) and advanced features like staging websites and Redis cache.

While Hosting.com does not offer free trials, it has a 30-day money-back guarantee on most of its hosting plans, allowing you to try its services risk-free. However, some services like domain registration and certain add-ons may not be eligible for refunds, so it’s important to review their terms and conditions. If you’re looking to save on long-term costs, Hosting.com offers discounts and voucher codes for longer billing cycles, with annual plans offering up to 80% savings compared to monthly billing.

While Hosting.com’s pricing may not be the cheapest in the market, the value it offers in terms of performance, features, and support makes it a worthwhile investment for many users. As always, we at HostDean advise you to carefully consider your needs and budget before buying, keeping in mind the renewal rates and any additional costs for add-ons.

Hosting.com Support

Can you count on Hosting.com's support? Our opinion.

4.6

Customer support is vital for any web hosting service. Picture your website down and being forced to wait hours for a support agent to resolve your ticket and restore it! Reliable, swift assistance is essential! That’s why at HostDean, support quality and responsiveness are one of the major things we assess when reviewing a provider.

Hosting.com takes this seriously by offering round-the-clock assistance through various channels. You can reach out via live chat, phone, or email, ensuring that help is always available to you when needed. I found the support team knowledgeable and patient, capable of handling a wide range of technical and billing inquiries. Other Hosting.com reviews here on HostDean and other platforms echo this positive experience.

Some Hosting.com users report occasional live chat delays during peak times, a common issue among providers. However, based on my experience, once you get connected, agents will typically provide prompt, effective solutions. The support team is courteous, patient, and explains solutions clearly, especially for less experienced users, fostering trust. However, wait times can occasionally be longer, and some issues may require escalation to higher-level technicians, which happened to me personally during testing.

Moreover, as a DIY Detective who loves fixing things by hand, I’ve found their knowledge base exceptionally helpful, providing clear and concise instructions for common tasks. This extensive knowledgebase is filled with articles, tutorials, and FAQs covering everything from account setup to advanced server configurations. Additionally, the company offers video guides that walk you through common tasks, such as installing WordPress or setting up email accounts. These resources are very useful if you’re a beginner who may not be familiar with technical jargon or complex procedures.

hosting.com Knowledge Base

hosting.com Knowledge Base

In terms of community support, Hosting.com has an active presence on social media platforms like X and LinkedIn, where you can engage with the company and other customers. While this isn’t a substitute for direct support, it can be a valuable resource for sharing experiences and getting informal advice.

Overall, Hosting.com’s support is reliable and effective, offering multiple contact methods, comprehensive self-service resources, and a team of reps that is generally responsive and helpful. While there may be occasional delays, the quality of support provided once connected to a human agent is high, making it a reliable choice for users who value good customer service.

Hosting.com Features

Are Hosting.com's features impressive? Our hands-on review.

4.8

Here at HostDean, we appreciate Hosting.com’s commitment to providing a feature-rich hosting environment. From using a modern control panel called Enhance in addition to the standard cPanel (with their shared cPanel and reseller hosting service), to give you a familiar interface for managing the account, to the advanced security measures, Hosting.com ensures that you have everything you need to succeed online. Our team particularly values the free site migration service, which makes it easy for you to switch to Hosting.com without any hassle or having to pay for it.

When it comes to features, Hosting.com leaves no stone unturned, providing a rich array of tools and services that cater to both beginners and advanced users. The Turbo Server technology, available as an upgrade on shared hosting plans and included in higher-tier plans like VPS and dedicated servers, offers up to 20x faster page loads, thanks to optimizations like the QUIC protocol, fewer users per server, and advanced caching mechanisms. This feature is appealing for websites that require high performance, such as e-commerce stores or content-heavy blogs.

For WordPress users, Hosting.com is one of the hosts that appreciate WordPressers by offering managed WordPress hosting plans that include automatic updates, a WordPress staging environment, and optimized performance. The company also offers a WordPress-specific control panel called TurboHub, which simplifies site management and provides tools for easy backups, restores, and migrations. Additionally, Hosting.com’s WordPress web hosting is compatible with popular plugins like WooCommerce, making it a great choice for online stores.

Security is another area where Hosting.com shines. The company offers HackScan protection to detect and remove malware, dual firewalls to block unauthorized access, and brute force defense to prevent login attacks. Free Let’s Encrypt SSL certificates are provided with all hosting plans, ensuring your websites are secure and trusted by visitors.

In terms of ease of use, Hosting.com provides two control panels with its hosting services. Their main panel is powered by Enhance, a modern web hosting control panel owned by WHG (yes, their parent company!). This panel, which includes a dark mode, is bundled with all the important tools and features for managing your websites and files, from a web-based file manager to a custom WordPress toolkit with advanced features.

hosting.com Review Control Panel Home

hosting.com Control Panel

The other panel, cPanel, which was the main control panel of A2 Hosting, is now offered as a separate hosting service with higher rates and with Hosting.com reseller hosting. cPanel is one of the most popular and user-friendly control panels in the industry. It allows you to manage your websites, files, emails, databases, and more with just a few clicks, making it ideal for you whether you’re familiar with it or not. Additionally, their reseller plans come with cPanel’s WHM (Web Host Manager) panel, providing greater control over client accounts who get access to the standard cPanel too.

Relying on a custom control panel and ditching cPanel is a smart move from Hosting.com to reduce costs, especially as many providers have abandoned the popular control panel in recent years due to the price increases and shift of pricing structures that began in 2019. Companies like Hostinger, IONOS, and DreamHost took a similar route and developed in-house panels to cut expenses.

Initially, I assumed Hosting.com would continue offering cPanel at no additional cost, possibly due to its parent company, WHG, and cPanel’s developer, WebPros, both being owned by Oakley Capital, a London-based private equity firm that also owns the German host Contabo. However, WHG has been developing its own control panel, Enhance, and in-house tools like the billing and automation platform Upmind, a strategic move for a conglomerate to reduce reliance on third-party solutions and cut costs.

Hosting.com also includes a free domain name with annual shared hosting plans, which can save you around $15 per year. This is a nice perk, especially for new website owners who are just getting started. Additionally, the company offers free website migration if you’re switching from other hosting providers, helping to make the transition smooth and hassle-free.

If you need more power and control, Hosting.com’s virtual private servers and dedicated hosting plans come with a range of features, including root access, customizable server configurations, and the option for unmanaged or managed services. Managed plans include server monitoring, security updates, and technical support, while unmanaged plans give you full control over your server environment at a lower price but come with extra hassle and lack a control panel.

Another noteworthy feature is Hosting.com’s AI website builder, which allows you to create professional websites without any coding knowledge. Although not as powerful as custom builders like Squarespace and WordPress.com, this tool uses artificial intelligence to suggest design elements and content based on the user’s input, making it easier than ever to build a stunning website quickly.

hosting.com AI Website Builder

hosting.com AI Website Builder

Hosting.com also supports a wide range of programming languages and databases, including PHP, Python, Ruby, MySQL, and PostgreSQL, making it suitable for developers working on various projects. The company provides free access to Softaculous, a paid one-click app and CMS installer for over 400 popular applications, including content management systems, forums, and e-commerce platforms.

In terms of scalability, Hosting.com allows you to easily upgrade your plan as your websites grow, ensuring that you always have the resources you need. This flexibility is crucial for businesses that experience fluctuating traffic or need to expand their online presence over time.

However, some advanced features, like dedicated IP addresses or additional SSL certificates, may require additional fees. While these are standard practices in the industry, it’s something to keep in mind when budgeting for hosting costs.

Overall, just like its predecessor, A2 Hosting, Hosting.com’s feature set is comprehensive and well-suited for a wide range of users from my POV. Whether you’re a beginner looking for an easy-to-use platform or an experienced developer needing advanced tools, Hosting.com has something to offer. The combination of high-performance servers, robust security, and user-friendly interfaces makes it a top contender in the web hosting market.

Hosting.com User Reviews

Real-world experiences with Hosting.com. From real customers.

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SCOTT From United States
SCOTT

Service rep was ready and willing to help

The customer service rep was fully willing to be of assistance. No fuss, just got it done.

sellappan murali From India
sellappan murali

Sophie was very helpful

Sophie was very helpful, patient, and professional during the troubleshooting process. Thank you for the assistance and escalation to the technical team.

Kenny Palmer From Great Britain
Kenny Palmer

Really poor tech support, great servers and aftercare

Update: Joel and James at Hosting.com have made the situation right, so I am adjusting my review to reflect that. Thank you very much, I appreciate your help.

Hosting.com servers and product is superb but the customer service is the worst I have encountered.

I asked for two inactive accounts to be deleted. The agent didn't follow my request and deleted all but one of my accounts. Losing data for a live site that has active users and earns money. Gone.

I requested the data / account be restored. This was done fairly quickly but upon the restoration I was notified I'd be charged £120 from my bank. They had charged me for a year's hosting.

I asked for a refund and it took the best part of a day to get anywhere. I have not had the money back to my bank and am £120 down.

The customer agent then tried to lie and say my hosting had expired, so I had been charged for a year's hosting. My previous orders clearly show I become a customer in mid June, so the agent was just trying to cover up the fact I'd been billed.

Yesterday I got a rather cold email saying I'd had a refund issued and if there was anything else they could help with, let them know.

No apology. No offer of compensation. No recognition of their mistakes.

At the end of the day, they stole £120 from me and I am now waiting to get that back.

If you value customer service, or at least competent service, consider before signing up with Hosting.com.

Michael Nwuzor From Nigeria
Michael Nwuzor

I am exceptionally satisfied with the…

I am exceptionally satisfied with the support offered. Thank you Webhostingbuzz.com

BH From United States
BH

Very responsive

Very responsive! Excellant Customer Service!

Tyraine Ragsdale From United States
Tyraine Ragsdale

Gene was able to recover my emails in…

Gene was able to recover my emails in record time

Montrell Edmonds From United States
Montrell Edmonds

Justin did a great job and was fast…

Justin did a great job and was fast with fixing my problem.

Lidia From Canada
Lidia

"Excellent support from Samuel B

"Excellent support from Samuel B. at hosting.com !

I was worried about potential conflicts between my WP-Optimize page cache and a server-level Redis setup.
I have no experience with technical stuff and needed help configuring Redis persistent object caching alongside my WP-Optimize caching plugin.
He analyzed my server settings and installed and configured the correct object cache integration, and verified that everything was running smoothly at the server level .

Samuel showed incredible patience with me.

Highly recommend their tech support!"

Mohammed Yassine AYACHE From Saudi Arabia
Mohammed Yassine AYACHE

great support

the main thing that made my experience great is the support team.

Paul Conrad Bergmann From Canada
Paul Conrad Bergmann

Frank did a great job of helping me…

Frank did a great job of helping me understand what was happening with my account and getting me the answers I needed.

Lizbeth Andaya From Philippines
Lizbeth Andaya

Kevin was very helpful and direct to…

Kevin was very helpful and direct to the point in assisting me. Kudos!

Jennifer Alexander From United States
Jennifer Alexander

Joel was AWESOME!

Joel was very knowledgeable and helpful. Really appreciated his professionalism and expertise. Great solution and service.

Liza Catron From United States
Liza Catron

Raymond

Raymond went ABOVE & BEYOND in his assistance! Especially considering I had just terminated a very stressing call and wasn’t very tolerant at all with him, yet he remained tolerant, humble, courteous and kind with me. He resolved my problem, and became my hero.
While I’m not happy with continued pricing I am very happy with the assistance and kindness I received today from Raymond!

safaris company From Uganda
safaris company

I had a great experience with…

I had a great experience with hosting.com. special thanks to Wilis for being extremely helpful with trasfering my domain name bigpredatorstours.com, he responsive, and communicated every step of the way . Highly recommend Hosting.com

oshindeinde Yusuf From Nigeria
oshindeinde Yusuf

The best hosting provider

Great service; everything has been perfect ever since I have been using their service, which was when they were still on A2 hosting.

Humberto Infante From United States
Humberto Infante

The hosting support team has ensured…

The hosting support team has ensured the peace of mind of my projects; therefore, I recommend this company. Although I initially had doubts, the issues I encountered were resolved successfully. Thank you very much.

Nomad Holiday Rentals From Australia
Nomad Holiday Rentals

Hosting.com Best service ever

Hosting.com are known for the efficiency of their service. No waits. Nor on the chat, nor if you lodge a ticket or if you call. They are immediately available and go the extra mile. They don't send you a link to an article, they actually solve your issue. Fast. If your web site is your business, Hosting.com is were you want to be.

Angelina From Italy
Angelina

Awesome service

It can be hard to navigate all the options as far as hosting providers, and I've found a perfect balance in hosting.com. The price is fair and even low, and the service is very good, fast, and effective. Today I spoke with Marin, and he solved my issues quickly and rather effortlessly. Bravi!!

Satrrust From Canada
Satrrust

The agent I spoke with (Tanya Z.) was…

The agent I spoke with (Tanya Z.) was great. She responded very quickly and was very patient and helpful to me. She provided a solution to my problem and was very patient with the multiple questions I had. I really appreciated how kind she was to me.

Timothy From United States
Timothy

Gene, Great support!!

Spoke with Gene on 5/5/26. Needed to transfer my domain name and website hosting to another person and replace the existing website with a newly created site. Gene advised me on how to handle all of the issues of the transfer of the account and he installed the newly created website. He was knowledgeable and quick. After the replacement, I reviewed the website. There were two issues. He knew the problems and solved one immediately. The other had to be repaired by replacing an external link by the new webmaster. Well done. Thanks. I was an A2hosting.com customer. I always saw A2hosting as having the best customer support of any company I had dealt with. This level of support continues.

Bill Whitbread From Great Britain
Bill Whitbread

Miroslav Toshkov solved my ticket and…

Miroslav Toshkov solved my ticket and proble very quickly, leading to very little down time of my site. I cant recommend this company enough, if ever there is a problem, technical is quick to sort it Thanks again for all your help

Precious Ugochi From Nigeria
Precious Ugochi

Thanks to Miss Mirela

Thanks to Miss Mirela who assisted and made sure my site was working perfectly.

RayE From Great Britain
RayE

Support Communication is excellent

Support Communication is excellent. Would recommend to anyone looking at hosting services.

Scott Hatton From Great Britain
Scott Hatton

Great support

Great support. Major problem solved in minutes

Christophe Jelinski From United States
Christophe Jelinski

Kevin B

Kevin B. was great, very helpful!

I’ve had many interactions with the support team, and they’re always very helpful.

John Kintzele From United States
John Kintzele

Today's tech was the bomb

Today's tech was the bomb. That is all.

Aviv Kinyanjui From Kenya
Aviv Kinyanjui

Mary Wacuka was prompt and…

Mary Wacuka was prompt and efficient.She fixed a whole week's problem in 30 seconds.

Nigel K From Great Britain
Nigel K

Would recommend.

Thank you for your help.

Josh D'Agostine From United States
Josh D'Agostine

Kristiana P was a super helpful support…

Kristiana P was a super helpful support agent. She not only resolved my issue but went above and beyond to improve a couple other situations with my site and really exemplifies positive customer service and care. Because of her efforts, she saved me a lot of time and extra frustration and I really appreciate that. I asked to give her a review because I want to make sure she is recognized for it.

Danny Maller From United States
Danny Maller

Knowledgeable

Knowledgeable, informative, and solved my problems with cordiality.

arnie chinta From United States
arnie chinta

Awesome technical support

Awesome technical support, live and in real time. Helped solve a tricky PERL script problem on a new server. They tracking down the issue and fixed it for me. I have been with many hosting companies and this one offers the most competent and fastest support I have yet found. KUDOS!

Ina From Spain
Ina

Very helpful with all needs and issues

Very helpful with all needs and issues. I have been 8 years with them now.

Ashley Kwok From Hong Kong
Ashley Kwok

Orbi replies so quick and super patient!

Orbi replies so quick and patient. He provides a lot of details to explain. It really did let me understand the situation and has enabled me to solve the problem, thank you!

Darren Nelson From United States
Darren Nelson

Excellent customer service

Excellent customer service, and always fast. Very happy with their tech support response and attention.

Marko Djikanovic From Montenegro
Marko Djikanovic

Anna V

Anna V. was very helpful and I appreciate it. She answered fast and helped me with my request. Because of this reason I will try to continue cooperation with their company in the future. I wish all of them all the best and staying always professional and successful as they already are.

JN V From United States
JN V

Josh R

Josh R. provided me with excellent service. I am so glad he was so competent

Fred Kinai From Kenya
Fred Kinai

Avoid this registrar like plaque,

Avoid this registrar like plaque, how can i renew a domain with double its price, .com domain to renew at Ksh. 2,992 shame on you.

Brookwood Band From United States
Brookwood Band

The complete hosting package!

Fast service, reliable and cost efficient hosting. Hosting.com has been my choice for years of uptime.

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Hosting.com Pricing

Exploring Hosting.com's 7 services & the features of their 49 plans

Hosting.com Shared Hosting

Hosting.com offers 12 shared web hosting plans

Plan Name Websites Space Bandwidth Panel Free Domain Price
1 15 GBSSD Unlimited Enhance
YesYes
$1.99
2 30 GBSSD Unlimited Enhance
YesYes
$1.99
1 15 GBSSD Unlimited Enhance
YesYes
$2.99
1 30 GBSSD Unlimited Enhance
YesYes
$2.99
10 50 GBSSD Unlimited Enhance
YesYes
$3.99
1 15 GBSSD Unlimited cPanel
YesYes
$3.99
2 30 GBSSD Unlimited cPanel
YesYes
$3.99
50 100 GBSSD Unlimited Enhance
YesYes
$4.99
1 50 GBSSD Unlimited Enhance
YesYes
$4.99
10 50 GBSSD Unlimited cPanel
YesYes
$6.99
1 100 GBSSD Unlimited Enhance
YesYes
$6.99
100 100 GBSSD Unlimited cPanel
YesYes
$8.99

Hosting.com WordPress Hosting

Hosting.com offers 8 managed WordPress hosting plans

Plan Name Websites Space Bandwidth Panel Price
1 5 GBSSD 25 GB Custom $12.44
1 10 GBSSD 50 GB Custom $24.89
3 20 GBSSD 100 GB Custom $49.79
10 50 GBSSD 200 GB Custom $82.17
10 40 GBSSD 300 GB Custom $82.99
20 75 GBSSD 500 GB Custom $165.17
30 100 GBSSD 600 GB Custom $248.17
40 150 GBSSD 800 GB Custom $331.17

Hosting.com VPS Hosting

Hosting.com offers 8 virtual private server (VPS) plans

Plan Name RAM CPU Space Bandwidth OS Price
4 GB 2 cores 80 GBSSD Unlimited
Linux
$4.99
8 GB 4 cores 160 GBSSD Unlimited
Linux
$6.99
16 GB 8 cores 320 GBSSD Unlimited
Linux
$11.99
32 GB 16 cores 640 GBSSD Unlimited
Linux
$31.99
4 GB 2 cores 80 GBSSD Unlimited
Linux
$33.00
8 GB 4 cores 160 GBSSD Unlimited
Linux
$38.50
16 GB 8 cores 320 GBSSD Unlimited
Linux
$40.50
32 GB 16 cores 640 GBSSD Unlimited
Linux
$55.50

Hosting.com Dedicated Servers

Hosting.com offers 8 dedicated server hosting plans

Plan Name CPU RAM Space Bandwidth OS Price
24 × 2.4GHz 64 GB 800 GBNVMe Unlimited
Linux
$124.50
10 × 2.4GHz 32 GB 1 TBNVMe 10 TB
Linux
$159.99
6 × 5.1GHz 16 GB 1 TBNVMe 6 TB
Linux
$179.19
16 × 5.7GHz 64 GB 1 TBNVMe 10 TB
Linux
$243.19
32 × 2.4GHz 128 GB 1 TBNVMe Unlimited
Linux
$249.50
48 × 2.4GHz 160 GB 1.2 TBNVMe Unlimited
Linux
$349.50
32 × 3.9GHz 128 GB 1 TBNVMe 15 TB
Linux
$479.99
64 × 2.4GHz 256 GB 2 TBNVMe Unlimited
Linux
$499.50

Hosting.com Website Builder

Hosting.com offers 4 website builder plans

Plan Name Space Bandwidth Free Domain Price
20 GB Unlimited
YesYes
$6.99
40 GB Unlimited
YesYes
$7.99
80 GB Unlimited
YesYes
$12.99
160 GB Unlimited
YesYes
$18.99

Hosting.com Resellers

Hosting.com offers 4 reseller hosting plans

Plan Name Space Bandwidth Panel Free Domain Price
60 GBSSD 600 GB cPanel
YesYes
$22.99
120 GBSSD 1.2 TB cPanel
YesYes
$29.99
160 GBSSD 1.6 TB cPanel
YesYes
$39.99
250 GBSSD 3.5 TB cPanel
YesYes
$49.99

Hosting.com SSLs

Hosting.com offers 5 SSL certificates.

Plan Name Warranty Price
$50,000 $30.00
$250,000 $150.00
$50,000 $200.00
$1,000,000 $230.00
$250,000 $450.00

Hosting.com FAQs

Your Hosting.com Questions, Answered by HostDean Experts

What is Hosting.com?

Hosting.com, launched on April 28, 2025, marks a significant rebranding of A2 Hosting, a well-established name in the web hosting industry. Acquired by World Host Group in 2025, this American web hosting provider emerged after the group secured the premium domain name hosting.com in 2024 (according to our research at HostDean).

As part of World Host Group's expansive portfolio of over 25 web hosting brands, including FastComet (acquired in April 2025), Verpex, and Mochahost, Hosting.com is positioned as the flagship brand. The rebranding reflects the German group's strategic vision to unify and elevate its global web hosting services under a single, authoritative identity.

Hosting.com Alternatives

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  • ✅WordPress-recommended with 24/7 Expert Support
  • ✅NVMe SSD storage with global servers for ultra-fast speed
  • ✅AI-powered Website Builder and intuitive hPanel management
  • ✅24/7 multilingual support with 99.9% uptime reliability
  • ✅Optimized Hosting Platform for WordPress Sites
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  • ✅Free Domain for a Year, Free CDN, Free SSL

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