GoDaddy Review

Andy at Godaddy was very helpful, she knows her stuff and I told the survey from Gdaddy to give her a raise!! She was very patient, I took over a mess and now got it all straightened out with her help.

Angel was great! answered all my questions and very helpful with guiding me through the steps. Wonderful customer service experience.

Customer service was great actually. Tim was super helpful, solved the technical problem, was patient, and clearly tech-savvy.

For some reason, my website disappeared. This site is important for listeners who miss the Live Program as this is where I offer Podcasts. Daily, we push the audience to this site, so it is vital to our success.

Coleen Grace provided outstanding customer service. She was knowledgeable, patient, and very clear in explaining each step, making the process easy to understand and finish. She took the time to make sure everything was handled right and answered all my questions fully. Excellent experience overall—she represents GoDaddy Guides very well.

Kristian was very great at staying informed, guiding through process, updating me and with the greatest respect due to age of having an account...

Tim T. the business hosting specialist is the man. Very knowledgeable about websites, hosting, SEO, etc but wasn't pushy.

As NeuroScript is in the business of handwriting software doing webhosting updates is not our strength. We are so thankful that Godaddy offers help when we need it no matter if it is easy or hard.

GoDaddy was able to do for us in 15-mins what Network Solutions hasn’t been able to do in over a month. Not only was GoDaddy able to get it done immediately, but it was much cheaper than what we had to pay Network Solutions for the same thing, and we got nothing for our money and they refused our refund request. Go with GoDaddy, you will not regret it!!

Wonderful customer service. Whenever I call - they are SO helpful!

I reserved the domain name for a business that I never started. Charles at GoDaddy was able to give a refund and close the account.

GoDaddy made building our website an enjoyable and stress-free experience. Their team was helpful, patient, and truly invested in helping us create something we loved. And it didn’t stop there. Whenever we’ve had questions since, we’ve received quick, clear answers every time.

It’s rare to find a company that supports you so consistently from start to finish. Whether you're creating your first site or growing an existing one, GoDaddy delivers both great tools and even better service.

I’ve stuck with GoDaddy for more than a decade now, handling everything from domain registrations to email setups, and for the most part, it’s been a reliable ride that’s kept my online stuff running without too many headaches.

Lately, I had a problem that tested my patience: I wanted to scale back my Microsoft Plus email package because I rarely touch tools like PowerPoint or Excel, sticking mostly to basic email functions. I figured it’d be a quick fix, but I’d let the seven-day cancellation period slip by, and suddenly I was in a loop of endless phone calls. I talked to regular staff, escalated to supervisors, and even looped in the finance folks, but nobody could budge on the rules or find a workaround, leaving me feeling stuck and undervalued after all these years.

That frustration melted away when I connected with Marcial on the line. He didn’t just recite policies or pass me off; instead, he listened closely to my situation, dug into the details, and worked his magic to make the downgrade happen.

It was like he saw me as a person with a real need rather than just another ticket to close. Because of his extra effort and genuine approach, I got exactly what I was after and felt good about staying put with GoDaddy. Moments like that remind me why I’ve hung around so long, even through the occasional rough patch.

From where I sit, as someone who’s invested years and plenty of money into their services, a touch more leeway for loyal users would make a world of difference. Policies have their place in keeping things fair, but when you’ve got customers who’ve been steady through ups and downs, bending a little, like extending a grace period or offering tailored options, builds that deeper connection.

It’s not about special treatment; it’s about recognizing the history and encouraging folks to keep coming back with even stronger commitment.

I’ve trusted GoDaddy with my domains and hosting needs for many years, and their customer service continues to impress me. Every time I reach out, whether it’s for technical help or general questions, the team is responsive, knowledgeable, and genuinely eager to assist.

It’s reassuring to work with a company that not only provides reliable services but also stands behind them with such consistent and caring support. Whether you’re just starting or managing an established online presence, GoDaddy’s customer service truly makes a difference. Highly recommended!

Joe turned what could’ve been a hassle into a total breeze when he helped me get into my account. I’d absolutely suggest GoDaddy for anyone looking to host or whip up a website.

The customer service at GoDaddy is excellent. It’s refreshing to be able to speak directly with a real person, which is much faster than dealing with a bot. As someone with limited technical knowledge and no website-building experience, I was impressed that GoDaddy was able to help me get started with ease.

Great customer service! They were able to assist me and check in on what I needed.

Evan was an absolute pleasure to work with today. I called about an ongoing issue with the company that had been handling my website, and the call was answered promptly. I felt heard, and the issue was resolved quickly. Evan provided several options to fix the problem and took the time to explain each one thoroughly. I’m so glad this is finally sorted out!